CQC = Quality?

A Residential Care Home in Hampshire recently received its inspection report a yare after CQC had inspected the home, really? yes really!

You might aske yourself the question (as I have); "How can this possibly aid the improvement of quality and raise standards?" Just imagine if as a Registered Manager you had a member of staff that was underperforming and you took a year to tell them that this was the case, this is not how you support performance improvement.

Take another scenario, CQC ask you to provide information to help them judge how well you are performing, does anyone really think that they would just let it go, they would be on your back and would be thinking that you are pretty unprofessional.

Yet the more I experience CQC, both through my own personal experience and through Members\contacts in Social Care the more I begin to see just how unprofessional CQC can be and yet they are supposed to be the guardians of quality. When will someone take CQC to task over this kind of incident?

I believe that there needs to be a review of the way Social Care is monitored and quality is continually improved, including whether CQC are a positive or negative influence.