With the New Year almost upon us I have been reflecting on quality of service delivery within the Social Care sector. As with most occupational areas there will always be a spectrum from excellent to poor. The question is how do we raise standards, improve professionalism and thus raise the quality of service delivery within Social Care?
In my view it is not through Local Authority inspectors or the 'wonderful CQC' real improvements have to come from the grassroots of the sector, what does this mean. I believe it means training, developing and nurturing a more professional approach those who work at the sharp end, Carers, Cleaners, Shift\Team Leaders and Registered Managers.
Yes we need to see much more funding going into Social Care, but we also need to take the above approach and finally begin to value and recognise Social Care work as a Profession, then we will see sustainable improvement in Social Care where it is needed.
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